AGB
Terms of Service
Overview
Welcome to DANFOSS A/S. The terms “we,” “us,” and “our” refer to DANFOSS A/S. DANFOSS A/S operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, using, or interacting with our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not access or use the Services.
Section 1 – Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence and that you have given us permission to allow any minor dependants to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing products and services offered by us, you may be asked to provide certain information, such as your email address and billing, payment, and shipping details. You represent that all information you provide through our store is accurate, current, and complete and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.
Section 2 – Our Products
We have made reasonable efforts to display our products and services accurately in our online store. However, the colours or appearance of products may differ from how they appear on your screen, depending on the device you use and its settings and configuration.
Products must conform to their description and the agreed characteristics. Mandatory statutory conformity and warranty rights remain unaffected.
Product descriptions may be changed at any time without prior notice. We reserve the right to discontinue any product at any time and to limit the quantities of products offered to any person, geographical region, or jurisdiction on a case-by-case basis.
Section 3 – Orders
When you place an order, you are making an offer to purchase. DANFOSS A/S reserves the right to accept or reject your order at its discretion. Your order is not accepted until DANFOSS A/S confirms its acceptance. For cash-on-delivery orders, payment is made upon delivery of the goods. No advance payment is required for this payment method.
Please review your order carefully before submitting it. Cancellation may be requested before dispatch. Statutory withdrawal and cancellation rights remain unaffected. If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or telephone number provided with the order.
Returns and exchanges are governed by applicable statutory consumer rights and our Return and Refund Policy.
You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.
Section 4 – Prices and Billing
Prices, discounts, and promotions may be changed without prior notice. The price charged for a product or service will be the price in effect at the time your order is submitted and will be shown in your order confirmation email.
Prices are displayed in EUR. Standard shipping to Germany is free (EUR 0), with no minimum order value. Applicable taxes and any other mandatory charges must be clearly disclosed before you confirm your order. No undisclosed charges will be added.
Prices displayed in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third parties.
We may occasionally offer promotions connected with the Services. Separate terms may apply to these promotions. If there is a conflict between promotional terms and these Terms, the promotional terms will take precedence.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete transactions and contact you when necessary.
You represent and warrant that:
The credit card information you provide is true, accurate, and complete.
You are authorised to use the credit card for the purchase.
The charges incurred by you will be honoured by your credit card provider.
You will pay all charges at the stated prices, including shipping and handling fees and any applicable taxes.
Section 5 – Shipping and Delivery
All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, severe weather, public holidays, incorrect delivery information, or other events outside our reasonable control.
Orders are normally processed within 1–3 business days after order confirmation. The estimated shipping time after dispatch is 8–15 business days, resulting in an estimated total delivery time of 9–18 business days.
Tracked standard shipping to Germany is free (EUR 0), with no minimum order value.
Section 6 – Intellectual Property
The Services, including all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio files, and their design, selection, and arrangement, are owned by DANFOSS A/S, its affiliates, or its licensors and are protected by applicable patent, copyright, trademark, and other intellectual property laws.
These Terms permit you to use the Services only for personal, non-commercial purposes. Without our prior written permission, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from materials available through the Services.
Unless expressly stated otherwise, nothing in these Terms grants you any licence or other right under any patent, trademark, copyright, or other intellectual property right belonging to DANFOSS A/S, Shopify, or any third party.
Unauthorised use of the Services may violate applicable intellectual property laws. All rights not expressly granted in these Terms are reserved by DANFOSS A/S.
The names, logos, product and service names, designs, and slogans of DANFOSS A/S are trademarks of DANFOSS A/S or its affiliates or licensors. You may not use these marks without prior written permission.
The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing through the Services belong to their respective owners.
Section 7 – Optional Tools
Through the Services, you may receive access to tools provided by third parties. We do not monitor these tools and have no control or influence over them.
You acknowledge and agree that access to such tools is provided “as is” and “as available,” without warranties, representations, conditions, or endorsement of any kind. We accept no liability arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the website is entirely at your own risk and discretion. You should review and accept the applicable third-party provider’s terms before using such tools.
We may introduce new features, tools, or resources through the Services in the future. These new features will form part of the Services and will be subject to these Terms.
Section 8 – Third-Party Links
The Services may contain materials and links to websites provided or operated by third parties, including embedded third-party features.
We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. If you leave the Services to access third-party materials or websites, you do so at your own risk.
We are not liable for damages connected with your access to external websites or your purchase or use of products, services, resources, or content available through external websites.
Please carefully review the policies and practices of third parties before completing a transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
Section 9 – Relationship with Shopify
Our store is powered by Shopify, which enables us to provide the Services to you. However, all purchases and sales made through our store are conducted directly between you and DANFOSS A/S.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of a transaction between you and DANFOSS A/S, including any injury, damage, or loss arising from products or services purchased through our store.
To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or connected with your purchases and transactions with DANFOSS A/S.
Section 10 – Privacy Policy
Personal information collected through the Services is governed by our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information concerning your access to and use of the Services to provide and improve the Services.
Information submitted through the Services may be transferred to Shopify and other service providers, which may be located in a country different from your country of residence, where necessary to provide services to you.
More information about how we, Shopify, and our partners process personal information can be found in our Privacy Policy.
Section 11 – Feedback
If you submit, upload, publish, email, or otherwise provide ideas, suggestions, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display that Feedback through any media and for any purpose, including commercial purposes.
We may use these rights to operate, provide, evaluate, expand, improve, and promote the Services and to fulfil our obligations and exercise our rights under these Terms.
You represent that:
You own or otherwise control all necessary rights relating to the Feedback.
You have disclosed any compensation or incentive received in connection with the Feedback.
Your Feedback complies with these Terms.
We are not required to:
Maintain Feedback in confidence.
Pay compensation for Feedback.
Respond to Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we consider unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or in violation of intellectual property rights or these Terms.
You agree that your Feedback will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
Your Feedback must not contain unlawful, abusive, defamatory, or obscene material, computer viruses, or other malware that could affect the operation of the Services or a related website.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of Feedback. You are solely responsible for the Feedback you provide and its accuracy. We accept no responsibility or liability for Feedback published by you or any third party.
Section 12 – Errors, Inaccuracies, and Omissions
Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate, including after an order has been submitted, subject to applicable law.
Section 13 – Prohibited Uses
You may use the Services only for lawful purposes. You may not directly or indirectly access or use the Services:
For unlawful, fraudulent, or malicious purposes.
To violate international, national, provincial, state, or local laws, regulations, or ordinances.
To infringe our intellectual property rights or those of another party.
To harass, abuse, insult, harm, defame, intimidate, or discriminate against our employees or any other person.
To submit false or misleading information.
To send, receive, upload, download, use, or reuse material that does not comply with these Terms.
To transmit unsolicited advertising or promotional material, including junk mail, chain letters, or spam.
To impersonate or attempt to impersonate another individual or legal entity.
To engage in conduct that restricts another person’s use or enjoyment of the Services or that may harm DANFOSS A/S, Shopify, or users of the Services or expose them to liability.
You also agree not to:
Upload or transmit viruses or malicious code that may affect the functionality or operation of the Services.
Reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any part of the Services.
Collect or track the personal information of others.
Use the Services for spam, phishing, pharming, or pretexting.
Use robots, spiders, scraping tools, data extraction tools, automated devices or processes, artificial intelligence tools, or other automated or manual means to access the Services without authorisation.
Interfere with, bypass, or circumvent security or authorisation features, robot-exclusion headers, or other measures used to restrict access to the Services.
We reserve the right to suspend, disable, or terminate your account if we determine that you have violated any part of these Terms.
Section 14 – Agents
14.1
This section applies when you use, permit, activate, or arrange for an agent to access, use, or interact with the Services.
An “Agent” means software or a service that acts autonomously or semi-autonomously on behalf of or under the direction of an individual or legal entity and that may operate without direct supervision.
14.2
An Agent may not access, use, or interact with the Services unless it identifies itself at all times and strictly complies with the requirements set out in Section 14.4.
An Agent must stop accessing or interacting with the Services if instructed by us to do so.
14.3
We may use technical measures to restrict whether and how an Agent accesses, uses, or interacts with the Services.
14.4
Agents must:
Identify each HTTP or HTTPS request as originating from an Agent and disclose the Agent’s name by including the following in the request’s user-agent string:
Agent/[Agent Name].Not conceal or misrepresent that access or interaction originates from an Agent, including by imitating human behaviour or interaction patterns or by completing or bypassing CAPTCHAs or other measures intended to distinguish computers from humans.
Respond truthfully to questions or prompts intended to determine whether an interaction originates from a human or a computer.
Not circumvent measures designed to prevent, restrict, modify, or control how Agents access, use, or interact with Shopify consumer services.
Section 15 – Termination
We may terminate this agreement or your access to the Services, or any part of the Services, in accordance with applicable law if you violate these Terms.
You remain responsible for all amounts due up to and including the date of termination.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
Section 16 – Disclaimer of Warranties
Information provided through the Services is intended for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance on such information is at your own risk, subject to mandatory rights available under applicable law.
Except where expressly stated by DANFOSS A/S, the Services and products offered through the Services are provided “as is” and “as available,” without representations, warranties, or conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
Some jurisdictions restrict or prohibit the exclusion of implied warranties. Where these exclusions are not permitted, they will not apply to you. Nothing in these Terms excludes mandatory statutory warranties or consumer rights.
Section 17 – Limitation of Liability
To the maximum extent permitted by applicable law, DANFOSS A/S and its affiliates, partners, directors, officers, employees, representatives, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, consequential, or exemplary damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Services or products purchased through the Services.
This limitation applies regardless of whether a claim is based on contract, tort, negligence, strict liability, or another legal basis, even if the possibility of such damages was disclosed.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights.
Section 18 – Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless DANFOSS A/S, Shopify, and their respective affiliates, partners, officers, directors, employees, representatives, contractors, licensors, and service providers from third-party losses, damages, liabilities, claims, and reasonable legal fees arising from:
Your breach of these Terms or documents incorporated by reference.
Your violation of applicable law or third-party rights.
Your unauthorised or unlawful access to or use of the Services.
We will notify you of an indemnifiable claim. A delay in providing notice will not release you from your obligations unless the delay causes you material prejudice.
We may control the defence and settlement of a claim at your expense, including the selection of legal counsel. We will not settle a claim that imposes a non-monetary obligation on you without your consent, which will not be unreasonably withheld.
You agree to reasonably cooperate in the defence of indemnified claims, including by providing relevant documents.
Section 19 – Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will remain enforceable to the maximum extent permitted by applicable law.
The unenforceable portion will be treated as severed from these Terms. Such a determination will not affect the validity and enforceability of the remaining provisions.
Section 20 – Waiver and Entire Agreement
Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with policies and operating rules published by us on this website or relating to the Services, constitute the entire agreement between you and us and govern your use of the Services.
They replace prior or contemporaneous agreements, communications, and proposals between you and us, whether oral or written, including previous versions of these Terms.
Section 21 – Assignment
You may not delegate, assign, or transfer this agreement or your rights or obligations under these Terms without our prior written consent. Any unauthorised attempt to do so is void.
We may assign, transfer, or delegate these Terms and our rights and obligations as permitted by applicable law.
Section 22 – Governing Law
These Terms and any separate agreements under which we provide Services to you are governed by the laws of Denmark, without limiting any mandatory consumer protections available under the law of your country of residence.
Any disputes will be handled by the competent courts in accordance with applicable law.
Section 23 – Headings
The headings used in these Terms are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.
Section 24 – Changes to the Terms of Service
The latest version of these Terms is available on this page at any time.
We reserve the right to update, change, or replace portions of these Terms by publishing updates on our website.
Where required by applicable law, we will notify you of material changes. Such changes will take effect on the date stated in the notice.
Your continued use of or access to the Services after changes take effect constitutes acceptance of the revised Terms.
Section 25 – Contact Information
Questions about these Terms of Service should be sent to:
Company/Trade Name: DANFOSS A/S
Email: tolhurstruethervm125@gmail.com
Business Address: Tingvejen 28A, 6500 Vojens, Denmark
Business Telephone: +45 74 88 22 22
Company Registration Number (CVR): 20165715
Production Unit Number (P-number): 1027872782
VAT Identification Number: Not provided in the available company document